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Customer Relationship Management (CRM)

  • Do you need better sales leads?
  • Do you want to improve lead tracking and control?
  • Are your looking for ways to improve communications with customers?

CRM (customer relationship management) is a rapidly growing business application which helps companies like yours manage customer relationships in an organized way. For example, a firm might build a database about its customers that describe relationships in sufficient detail so that management and salespeople can access information, match customer needs with product plans and offerings, remind customers of service requirements, track what customers have purchased, and so forth.

Goldmine

GoldMine®software is acknowledged as one of the best CRM solutions for professionals and small organizations to affordably manage customers and automate sales and marketing.

We've found it very effective for Hawaii companies. GoldMine® offers small offices, home offices, and smaller- sized companies access to history and other account details. It also provides sales forecasting capabilities, highly detailed contact management and tracking that allows targeted follow-up. This technology is highly web- enabled allowing businesses to capture data, track revenue streams and leverage communications capabilities of the Internet.

Microsoft Business Solutions CRM helps your small-to medium-sized business and divisions of larger organizations increase sales success, deliver superior customer service, and make informed business decisions.
Microsoft CRM

Microsoft Business Solutions CRM helps your small-to medium-sized business and divisions of larger organizations increase sales success, deliver superior customer service, and make informed business decisions. Microsoft CRM integrates with Microsoft Office, Microsoft Business Solutions for Financial Management, and other business systems to give employees a complete view of customer information. The ease of integration with Microsoft Office is of particular value—enabling staff to access Microsoft CRM information from Microsoft Office Outlook and work online or offline with access to sales functionality.


The simple configuration and ease of use of Microsoft CRM helps employees become productive fast, with little training. Easy-to-use wizards help you customize Microsoft CRM to your business specifications. Additionally, your Microsoft Certified Partner can help you customize your Microsoft CRM solution for integration with third-party applications.

 

Productivity

 
View white paper about Goldmine>>
View Demo of Microsoft CRM>>